Question 1

Isn't this just another AI chatbot?

Accepted Answer

No. Most AI adds a chatbot that might hallucinate. We built operations logic first — MRP calculations, route optimization, inventory math — then gave AI the ability to trigger those workflows. The AI executes proven logic, not creative guesses. When the stakes are high, you approve first.

Question 2

What kind of operations is this for?

Accepted Answer

High-volume fulfillment operations coordinating production, packing, dispatch, and returns. If you're juggling multiple teams and vehicles and the spreadsheets are killing you, we're probably a good fit.

Question 3

How is this different from Notion/Airtable?

Accepted Answer

Those are general-purpose tools. Batchtab is purpose-built for fulfillment operations. Everything prints clean. Barcode scanning works. The flow from demand to dispatch is built-in, not bolted on. And it's designed for people with gloves on their hands, not just people at desks.

Question 4

Why per-production pricing instead of per-user?

Accepted Answer

Because fulfillment teams have lots of people who need access: production leads, packers, drivers, office staff. Per-seat pricing punishes you for giving everyone the tool. Our pricing scales with your actual workload, not your headcount. Quiet month? Lower bill.

Question 5

How does scanning work?

Accepted Answer

Any device with a camera. Scan items into crates, crates onto trucks. We generate QR codes for stuff without barcodes. Works with wet hands, works with gloves.

Question 6

Does it work offline?

Accepted Answer

Yes. Basic packing works offline — we know facility wifi is unreliable. Syncs when you're back online. And everything prints, so you always have paper backup.

Question 7

Does it connect to our CRM?

Accepted Answer

Import via CSV or API. Works with any CRM. You keep your sales system — Batchtab handles production to dispatch.

Question 8

What if I just want to try it?

Accepted Answer

No credit card required. Use it with real operations, real data. If it doesn't work for you, cancel anytime — no hard feelings.

Your fulfillment delivery sales production on autopilot. Your fulfillment, delivery, sales, and production on autopilot